First steps after a basement flood
- Stop the source if you can: main shut-off for a burst pipe, no water use for a sewer backup.
- Keep away from standing water near electrical outlets and appliances.
- Photograph everything before moving it.
- Call your insurer, and ask before throwing out damaged items.
Finding the cause
We look at where the water entered and what it looks like. Clean water near a wall after rain points to groundwater or a sump problem. Dirty water from a floor drain points to sewer backup. A pool that grows outward from a single corner usually means a failed water heater, washing machine hose or supply line.
- Sump pump failure or overwhelmed pit
- Sewer backup through the floor drain
- Burst or leaking supply pipes
- Water heater or appliance failure
- Grading or downspout issues near the foundation
Plumbing repairs after a flood
Once the cause is clear, we repair or replace what failed, and recommend protection: a backwater valve, a better sump pump, a battery backup, or moving downspouts. For drying, drywall and flooring, we work alongside restoration companies or your insurer's contractor.
Tools, access and testing
| Tools we bring | Submersible pump, check valve, saw for the floor slab |
|---|---|
| What we open | Sump pit, discharge line, backwater valve lid |
| What we test | Float switch cycles, alarm, battery runtime |
Where in Brampton we do this
We take basement flood plumbing calls right across the city, including Sandringham-Wellington, Bram East, Mount Pleasant, Credit Valley and the streets around them.
Questions we get
Is sewage water dangerous?
Yes. Sewer backup water carries bacteria. Wear gloves and boots and let professionals clean anything with porous surfaces.