A note on these answers
They are written for a typical Brampton house. Yours may differ, so use them as a first step and phone if what you see does not line up.
More questions
Where would my main water valve be?
Usually on the street-facing basement wall where the service pipe comes in, next to the meter. Some recent builds hide it in a furnace room or below the stairs.
A pipe just burst. What now?
Shut the main, cut power at the panel to any soaked area if you can do so standing on dry floor, run a basement tap to empty the lines, then phone a plumber.
How often should a sump pump get tested?
Twice a year at minimum: once before the spring thaw and again before autumn rain. Fill the pit from a bucket and watch for the pump to cycle.
Do I rent my water heater?
Lots of Ontario houses do. Read your gas bill or the tank label for a rental company before you replace anything, since removal terms differ.
Is backflow testing required in Brampton?
The Region of Peel generally requires owners of backflow devices, mostly commercial and some multi-unit buildings, to test them every year. Confirm the current rules for your property.
Is Brampton water hard?
Moderately. It comes from Lake Ontario and carries enough minerals to scale kettles, shower heads and tankless heaters over time.
What is that sewer odour by the floor grate?
Its trap has most likely dried up. A few litres of water poured down the grate restores the seal. If the odour sticks around, the drain or vent needs checking.
Can a bathroom go in my basement?
Usually. It hinges on where the drains run and whether a sewage pump is needed. Expect to need a City of Brampton permit.
Can I get a price by phone?
We can walk you through how such a job normally goes and what drives the price, but a firm number generally needs eyes on site.
How do I book a visit?
Phone the shop. Booking is by phone only.